Lifeline Shanghai provides free, confidential, and anonymous emotional support via telephone 10AM to 10PM, 365 days a year.

Who Can Call?
Anyone can call Lifeline Shanghai our helpline offers an emotional support service that respects everyone's right to be heard, understood, and cared for.

Who Will Listen?
Lifeline Shanghai Telephone Volunteers are ready to talk and listen, they are trained to offer emotional support in times of crisis.

Volunteers will listen, support, and assist you to clarify options and choices for yourself.

How Much Does it Cost?
Call costs Calls to LifeLine Shanghai are just the cost of a local call when you're ringing from Shanghai. If you're calling from outside of Shanghai, normal long-distance rates will apply.

Is it Confidential?
Yes, all calls are confidential. 

The privacy of our callers is very important. Protecting caller privacy and confidentiality is fundamental to the way LifeLine Shanghai cares for people.